The ease of use that allows me to see what my cameras are seeing in real time without having to log into an app or website! I love that it has been easy for our team to get up and running quickly as well. It's also great how customizable the software can be depending on your needs. We've used this product at other companies but we did not like the user interface so much - it was very difficult to figure out where things were located within the program. This seems more intuitive than previous products we have used. We're able to keep track of all alarms from each camera and ensure they are dealt with accordingly as soon as possible.