Review on 💾 WD 1TB Red USB 3.0 My Passport Portable External Hard Drive - Reliable Storage Solution by Aaron Schultz

The drive itself is fine, it's doing what it's supposed to do, which is storing my backup data. But WD's support appears to have stalled. I had an online account there for many years where I could see the products I bought from them and their warranty periods. But when I tried to login to my account to register this new drive I got the following error: INACTIVE_OWNER_OR_USER: The owner or user is inactive. Organization ID: [15 digit number] User ID: [additional 15 digit number]. After much internet searching and many calls to WD, I still haven't recovered my account. In the last message I was asked to arrange a phone call with them 24 hours in advance. I don't think it will happen.