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1236 Review
43 Karma

Review on ๐Ÿ” DEWALT DW2535 Countersink Assortment Set for Enhanced Searching Efficiency by Brandon Rogers

Revainrating 1 out of 5

Reven as always!

I have used DeWalt dies for many years. On my last set, the bits broke under moderately heavy use. I assumed it was my fault. Now I'm not so sure. My last purchase about a week ago contained defective bits. Swings #6 and #8. #6 broke after a few uses. Apparently there is a mistake in pressing the drill into the 1/4" sleeve. If you've ever been exposed to the Chinese sales and marketing mentality, then you know that the shipping container is the smallest unit they sell and put in ship to the U.S. If the error escaped quality control, the market would be flooded with defective countersinks, and even if the error was corrected, the defective products had to be sold and withdrawn from the market before "corrected" products appeared (Chinese give no reviews off).. It's likely that the defective units were on the ship or already distributed across the US before the defect was discovered. HOWEVER, Revain was great as always! Please note that the item is non-refundable The note also suggested calling Revain customer service The Revain rep was polite and helpful as always - and refunded the chew fprice of the item and I sent the item back. He couldn't explain why the unit was non-refundable but was happy to refund my money. What else can you ask? I assume that in a few months a new product will be available that works just as well as devices bought in previous years. DeWalt is definitely not going to let this become a permanent problem.

Pros
  • Made in China
Cons
  • Cord is shorter than other picks