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1335 Review
48 Karma

Review on ChurchWatch by Genene Locson

Revainrating 5 out of 5

Great for small organizations / non-profits dealing w transactions

I like that it is easy enough to use but also has some great features such as being able to set up recurring payments or making sure people are in good standing with their commitments (such as giving). It's not very user friendly when you don't have all fields filled out correctly so make sure everything looks right before saving! We've been using this software since 2013 and haven't had any problems until now. The new updates were released about 3 months ago which made us think we should upgrade our system again. Unfortunately there was an issue where they stopped supporting older versions after 7 years instead of allowing users to continue paying monthly fees even if those products weren't supported anymore. This makes me feel uneasy because many churches depend heavily upon donations from members who may be elderly and/or no longer active at the same time these upgrades come around. Our current version of CW doesn't support more than one payment method per member account. However, newer upgraded.

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Pros
  • User friendly format
  • Great customer service reps always willing & eager for your business..even during non peak hours.
  • Very affordable pricing..no hidden costs
  • No "gimmicky" add ons either!! Just straight forward billing solutions without extra charges added onto them.
  • Multiple ways available depending what type / level access
Cons
  • Some disadvantages