I like having everything organized under one roof so it's easy when working with multiple crews/contractors; no matter what department each crew member falls into (supervisor or foreman), they access information about their own jobs easily as well! Nothing really - just getting used to using this software compared to other programs out there we've been previously familiarized with before coming across XLRESTORATIONSOFTWARE!! I like that it's really easy to use. It's intuitive and doesn't require a lot of training. The application is very user friendly. The company that makes it is also very responsive and helpful with any questions or concerns. There isn't much to dislike about this program. If you're looking for something very simple, this is probably not the best fit. I used it for tracking jobs and scheduling equipment.