This headset has 2 ear tips that fit in the ear, over the ear with a flat part with hook or in the ear without hook. both are equally comfortable/uncomfortable for me depending on how long I wear them, just don't try wearing them both hook and liner unless you like the pain. As others have said, there is no volume control on the headphones. the device itself, but you can control the Bluetooth volume from your phone, but so far the speaker has managed its own volume well. The Jabra STYLE model I bought was replaced by a Talk 30 in 2018, so a word of warning for those who don't know: if you're buying a Jabra STYLE model, it's likely been stored for a number of years, so battery life may not be matched meet your expectations. I was already aware of that when I bought this model, since the reviews of the new model are not so good.
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