We have used the predecessor to the Hamilton Beach model 80393 for many years. We loved it! The new model is heavier and slightly larger, but performs similarly.; However, I soon discovered that the transparent "cup" that goes on top does NOT work the same way. You have to place the darts exactly in the unlocked slot. When I first tried putting the top cup on I felt like it didn't fit properly. I tried a few more times and finally read the instructions carefully to make sure I attached the mug to the grinder properly. After several attempts and failures to turn on the coffee grinder, it's time to give up and return this model. sorry hamilton beach I think you took a great little grinder and made it more complex and it didn't work for me.
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