In my area, TimeWarner is now charging $6 a month to rent a modem from them. It costs $72 a year. The only benefit you get from this is that you don't have to pay for a new modem if yours dies. You can buy this modem once a year and still not pay as much as the rent. It's very easy to set up, anyone can do it. When you receive this modem, look for the MAC number on the box or on the modem. It has a sticker with different numbers on it. That's all you need to set up. Call your cable provider or use the online chat option and let them know you have purchased a modem and would like to activate it. They will ask for a mac number, after you give it to them they will say you're done. Now unplug your old modem and plug it back in the same way. Plug it in and it's ready to use in 5 minutes. If the Online light is on but your computer is not connecting to the Internet, disconnect and reconnect the modem. This time it will connect much faster and you should be good to go. You now have to give him his modem back and the monthly fee will be charged. Unless you're paying for an extreme speed package, this is all you need. If you pay for internet speed under 32 down and 30 up, it works fine. If you're paying for faster speeds, you'll need an ARRIS/Motorola SB6121 SURFboard DOCSIS 3.0 Cable Modem - Retail Package DOCSIS 3.0 modem, which costs about $70 and supports insane speeds. You cannot use VOIP with any of the modems. So if you have a home phone from the cable company, stick with what they gave you.
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