The best thing about brave river care is that it has excellent customer service! I cannot say enough good things about how responsive they are to my questions or concerns. They have been very helpful in answering all of my patient privacy concerns. There really isn't anything bad i can think of at this time but if you ask me now, there might be something i didn't know then. It's great for small practices who need an easy way to keep track of your patients without having to use too many different apps and programs.