Although very heavy, the product was very well packaged and arrived in perfect condition (I've had similar items with large dents/tears in the packaging due to the weight). There were no problems with this transformer. I mainly use it for kitchen appliances and prefer not to have anything plugged in 24/7. I just plug it in to use and unplug it when I'm done. I believe it also prolongs the life of the device. A USB output is a nice bonus. The handles are easy to move and make it very portable.
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