
It's my fault I don't have a return window but I finally tried installing them and one of the rails just won't open. I'll update my review if I can figure out how to open it without damaging it or if I hear from the manufacturer. There are also a few plastic parts (light gray parts) that break off fairly easily, although I don't do that. I think it affects the overall function. UPDATE: After some pushing and pulling with pliers, I was able to peel off a slide. I feel pretty lucky because I definitely feel like I accidentally broke it beyond repair. So upgrade to 3 stars now that it's installed and working.

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