The design of their product is easy to use & understand even by non technical users like me who are not into IT field but working as Marketing Manager in my current organization which uses interred solution almost everyday! I highly recommend others using this software because it provides quality web services from where you can easily communicate with your customers through email or phone calls without any hassle at all!! It's so simple that anyone could handle them. They provide support 24*7 hrs over live chat too if required (which i have never used). Nothing much actually though we require more customization options while designing our website rather than what they offer currently via templates only etc.. But nothing major really about interface nor anything else either way would be great just give try once before buying otherwise no point doing reviews here :) Email/Call customer service team whenever needed regarding customizations /integrations done within intered platform itself! This has improved communication between us internally.