The best thing I like about customcall webtop bpms is its support team. They are very helpful and quick to respond time to time when we face any issues. Their UI/UX is also very easy to understand. It's always good to have such a great tool which gives you all the features in one place. In my experience, I haven't faced anything negative with them. If you're looking for a complete package of all your business needs, then this is the right choice for you. You can easily integrate it with your CRM tools to streamline your workflows. We are using it to manage our sales pipeline. The best part of using this system was how easy it made our job at times like these easier! I don't know if we had too much going into one day but sometimes you just need some help with something so when they gave us their training everything went smoothly after having problems before hand because there were many things wrong in my opinion!! We needed someone who could fix what other companies couldn’t or didn;' want do anything about.