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Australia
1 Level
755 Review
33 Karma

Review on ClimaTek by Gerardo Goodson

Revainrating 2 out of 5

ClimaTek Online Shop: My Disappointing Experience

As a person who enjoys doing things for themselves, I frequently make use of online shops to acquire the materials I require. ClimaTek has left me feeling dissatisfied and disillusioned after my most recent interaction with them. To begin, the website is badly made and confusing to use. The search feature is cumbersome and frequently provides false positives. When I did track down what I was looking for, however, the checkout procedure was sluggish and glitchy, causing me to make several mistakes and wait longer than required. The lack of responsiveness and ineffectiveness of customer support just made issues worse. When I called to discuss a problem with my order, I was put on wait for what seemed like an eternity before being cut off. I sent emails and used the live chat feature but never got a reply I was happy with. When my shipment eventually came, the things were defective and of low quality. Unfortunately, several of them were broken in transit, and returning them for a replacement was a major hassle. In conclusion, I was really disappointed with ClimaTek and would not suggest it to anyone.

Pros
  • Numerous options for high-quality goods
Cons
  • Compared to other stores, some things could cost more.