I like that it's easy for me as my scheduler/supervisor (who also happens be our CMO) can see everything in one place!It would make things easier if they had more options with scheduling or could set up appointments without having access via email first which takes time sometimes since we are so busy right now due because of COVID19 but overall its great!! We don't have any complaints about this program yet other than how hard some people find using computers at work during normal hours when you're trying not get sick while working haha.