I used this teapot probably 5 times and the enamel broke off. It's useless now. It was a costly mistake. Editing the review: The company contacted me after I made contact. Gave me a totally unacceptable customer service response. Told me I mishandled it - I replied and described exactly how I had used it those 5 times, all according to their instructions. They say they "do not cover this type of damage under warranty". Took for TWO WEEKS as instructed and they only offered 40% off a new one. I will definitely not make the same mistake a third time. Take my money elsewhere. We encourage you to do the same.
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