I like how easy it was to use! It's very user friendly for any level of experience with computers or not so experienced at all. The customer service team has been great about answering my questions when needed too which makes me feel more comfortable using this software in general. Nothing really i don't think but if you're looking into getting an EMR then definitely give them some consideration because they are amazing!! Easy accessability through our computer network. We have saved tons of time by being able to input information directly from patients instead having us go back out there after we've done everything else just to get their info again. This saves precious minutes during busy times where everyone needs something immediately. Overall its helped streamline many aspects within our clinic including medical records keeping/inputting etc.. Definitely worth checking out. They make sure your set up correctly before hand also helps ensure no issues down the road once implemented. Saving valuable.