Omnie is a great tool for a small business. It's easy to use, and has the option to be accessed on multiple devices. The customer service is also great, and they are always willing to help. The dashboard can be a bit confusing at first. It takes some time to understand how to use it, but once you get the hang of it, it's great. I highly recommend Omnie. We are solving the problem of keeping our customers happy. We are able to reach out to our customers quickly and easily, and are able to provide them with the information they need. We are also able to track our customers' problems and complaints, so we can be sure to take care of them when they come to us.