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Hong Kong, Newark
1 Level
723 Review
33 Karma

Review on HERCOO by Braxton Jackson

Revainrating 2 out of 5

Shopping at the HERCOO Website Is Like a Rough Car Trip to Nowhere.

Unfortunately, as a seasoned do-it-yourselfer who has perused their fair share of competing car parts websites, I must say that HERCOO falls short of expectations. It's like being in a car on a winding road with no idea where you're going. The website is user-friendly, however it's missing some key features and capabilities seen on competing sites. Finding what you need can be challenging due to the search feature's simplicity and the lack of advanced filtering options. While the product descriptions are comprehensive, they frequently leave out key details that would help customers make educated purchases. But what's even more annoying is how the quality of different products varies so widely. Some of the things are of excellent quality, but others are defective and must be exchanged or refunded. It's like taking a shot in the dark when it comes to your car's condition. The service to customers is also terrible. They're fast to answer questions, but their answers usually leave you feeling more confused and helpless than before. It's like trying to navigate a maze without any directions. In conclusion, while HERCOO may have some nice products, any DIY enthusiast will find the trip bumpy due to the website's lack of functionality and the products' unpredictability in quality. If you want a less bumpy ride on the way to auto repairs and improvements, I suggest going elsewhere.

Pros
  • Excellent client service.
Cons
  • inadequate product information.