I like how it integrates well into EMRs so seamlessly as compared to other apps such as TypingTraj which is more of an add on rather than integrated solution for many practices (or hospitals). Some features have limited functionality when using certain medical devices/apps depending upon where they were downloaded from originally - if someone used their phone over wifi then we had issues transferring them off after work hours due to some security setting differences between phones & office computers vs home network connections etc. Would love to improve customer support by having 24 hour live chat available during business days only but this has not been implemented yet at time of writing this response! Not much since everything works great otherwise!! This would benefit any healthcare provider who needs secure patient reporting without needing additional equipment / hardware costs associated wth typing paper reports etc. We use this app primarily within my institution for non urgent scheduling purposes however there.