I like being able to access my billing software from anywhere using mobile devices or computers! It's easy for me as an office manager because it has all of our information consolidated into one place instead of having multiple pieces scattered throughout various emails. There isn't much that i dislike about this program but there are some things we haven't figured out yet (like how to send bills). Just be patient with figuring everything out - they will help if needed!! We have been able to reduce errors by not sending paper invoices anymore which saves us time & money.