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Pediatric Xpress Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Health Care

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Description of Pediatric Xpress

Pediatric Xpress is a cloud-based, practice management system that allows you to manage your payments, allows you to analyze your practice in real-time, including, claims submission, denial management, reprocessing, and more.

Reviews

Global ratings 3
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

pediatric xpres with easy user interface for non IT people

The best thing about this software was its user interface - it's easy enough for non IT people like me who are not computer programmers at all! I have no issues with any part of pediatric xpres platform as long there aren't too many users using same time or causing server crash etc., so far everything works fine but when other healthcare providers use their account simultaneously then sometimes our accounts get locked out which creates delays especially during peak hours (which we understand)…

Pros
  • :) Also good that patient records were kept safe
Cons
  • Nothing here

Revainrating 5 out of 5

Just moved to different Office and switched over

I like how easy it was for my son's pediatrician office staffs (and myself) who were not as tech savvy with computers/email etc.,to learn this software quickly! It also has all of our financial information stored so we can easily access any info at anytime if needed or required by insurance companies!! There are some things about PXI which could be improved but nothing major - just minor issues here & there where they do work well together however when something isn't working properly right…

Pros
  • Easy
  • Helpful
  • Efficient Customer Support team members available via telephone, email support tickets..very very good customer experience in both communication methods received.
  • Prompts you throughout your process to make sure everything is ok before finalizing transactions helps reduce errors due diligence checks done ahead
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Consolidates data in 1 centralized cloud-based platform

I like being able to access my billing software from anywhere using mobile devices or computers! It's easy for me as an office manager because it has all of our information consolidated into one place instead of having multiple pieces scattered throughout various emails. There isn't much that i dislike about this program but there are some things we haven't figured out yet (like how to send bills). Just be patient with figuring everything out - they will help if needed!! We have been able to…

Pros
  • Easy interface
  • Great customer service, helpful personnel.
  • The ability is easily accessible through any device at home/work
Cons
  • There are troubles