I like how it helps me track my patients appointments to see if they are coming or not as well their results from tests done at those visits! It could help even more by having everything in one place so you don't have do go back & forth between your appt list/results page ect., but overall this works for what we use it fo now :) My clients can also easily access all important info about them when needed such as test dates etc.. It has saved my time in managing my appointments, it also gives me reminders for upcoming appointments which helps me to schedule more meetings instead of waiting for them to arrive at my office. Nothing to dislike so far, I am using this since last year and never faced any problem while using it. It was very helpful when scheduling appointments with my doctor, it also helped track all the appointments made.