This is my favorite hose - I had a small problem installing it on my 2007 Chevy Silverado 2500 HD - I couldn't fit the aluminum clamp to the bottom fitting on my radiator. The installation video makes it VERY easy, it just "jumps up". So I called support and they were willing to send me a brand new kit simply because I was having trouble installing it. I was very surprised. What I finally got to work - the support guy was helpful but I had to take a risk with what I was doing. I had to use a heat gun to heat the gasket in the aluminum sleeve and the plastic opening at the bottom of the heatsink and it eventually snapped into place. I installed this hose just before Christmas 2017 (so today April 3rd 2018) with no problems - it's almost 4 months old. The only reason I give 4 stars is because this collar was difficult to install. Of course in the video the radiator wasn't installed in the vehicle, so it's probably MUCH easier to install it on a bench than in the vehicle.