Header banner
Revain logoHome Page
Leslie Matlak photo
1 Level
1275 Review
76 Karma

Review on Anker Powerline Lightning Probably Certified Accessories & Supplies by Leslie Matlak

Revainrating 5 out of 5

GREAT JOB ANCHOR - NO!

GREAT WORK ANCHOR - NO! FYI, customer service issues: I got tired of constantly buying a phone charger cord, so I bought Anker Powerline II cords for my whole family and this time spent more getting the ones that came with a "lifetime warranty". In March I had to call under warranty to replace the 6ft cable and when I did that I had to provide a receipt number and that's it - I have all the cable boxes and they have records showing that I've only ever replaced a 6 foot cable. I was told that a new cable was on the way and that I could dispose of the defective one. I now have a 10ft cable that is no longer working so I called to get a replacement - since I didn't need to keep the cable from the one I replaced in March I got the defective 10- Got rid of foot cord over the weekend and called I was told this morning they wouldn't replace it without the serial number which is on the cord. When I explained I got rid of it based on my March experience they didn't care and although they could see I had bought 4 10ft cables and never replaced a single one they still told me - very bad . They claim to be very customer service oriented - not very good customer service in my opinion - especially when they collect all my information and see that I am not cheating them in anything. Being suspicious is one thing, but when you can verify the purchase and make sure only 1 out of 6 cables has been replaced, it's like calling me a liar or a scammer.

Pros
  • Dope 🔥
Cons
  • Only available in white

Comments (9)

Please, sign in to write a comment
February 04, 2023
Yes, Anker cables are well worth the price!
February 03, 2023
GREAT JOB ANKER- NOT!
January 30, 2023
Cable lasted 3 months under light use, but replacement cable came quickly
January 26, 2023
Excellent company and customer service!
January 03, 2023
Lasted 2 Weeks
December 11, 2022
Don't get the black cable
December 02, 2022
Last phone cable you need to buy
November 18, 2022
Finally, a lifetime warranty
October 17, 2022
My years of Anker experience