Installed on my 2016 Ram 1500 and after about a year and a half on the truck the coupler that attaches to the ball on the tailgate also failed and snapped. The tailgate bracket is relaxed. Crack and I know I have to constantly make sure the tail is secured before I let my tailgate slam shut! I have not contacted the seller and will do so after verification and then update this. I will also be attaching photos soon. I really liked the product while it worked but unfortunately it broke pretty quickly. No problem getting a new one, just asked for photos and proof of purchase. Thank you DeeZee for supporting your product.
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