Easy to use interface that is user friendly for everyone who has no technical background or knowledge about medical software systems such as softclinics! It saves time by streamlining administrative tasks like billing which makes it more efficient overall.
The system could be improved if they had some sort of an auto-populate function when creating new patients so there would not have been any manual input at times during patient creation/billing process (it was difficult getting my staff familiar enough woth this feature). Also I wish we did not lose our data everytime someone else entered information into their computer; however since its cloud hosted service you should only worry abt security issues rather than losing your files once again each month. We are able reduce paper work flow considerably using soft clinic's electronic health record solution.