UPDATED 11/28Contacted the seller, and they quickly sent a replacement roller. No hassle. Excellent service. The new roller worked well.Upgrading to 3-star review:PRO - high quality materials. Nice lookCON - Design needs to be mounted into studs to be safe (in my opinion). Spacing of brackets is not adjustable. This forces you to mount a board to your ceiling and then the door to the board. It takes significantly more effort than originally expected, especially if you want it to look nice (e.g., matching paint). Also, the provided door stoppers that go on the end of the rod have a set screw that requires a hex key. The provided hex key is too long and hits the ceiling. I needed to cut it short with a dremel tool in order to install the door stops with the rod attached to the ceiling. Simply lame engineering. There are a lot of little issues like that with this set-up.ORIGINAL REVIEWTapped hole in one of the rollers was not tapped deep enough, resulting in the Fastener being too long when installing through the door. I need a new wheel with proper tap depth or a shorter fastener. Very disappointing after many hours of installation work.Quality of the materials is excellent. The design does require you to find studs in your ceiling. I don't trust the provided drywall anchors. We solved the problem by installing a 2x4 to suds and then the bracket to the 2x4, because the fixed spacing feet on the rail did not ceiling stud spacing. Lots of extra work to make it look nice.
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