Review on Gotrax XR Ultra Electric Scooter: Max Range & Speed, LG Battery & 300W Motor, Pneumatic Tires, Foldable Escooter for Adults by Josh Clifton
Tires have issues, but customer service stepped up.
Fun to ride when operational. Light usage, primarily because of THREE flat tires! Terrible design. And terrible customer support, been sold out of replacements every time.UPDATE: Upon seeing this review, someone from GOTRAX reached out and helped remedy the situation beyond what I could have hoped for. So, I am changing my original 1 star review to a 4. The scooter as a whole is great and we love it (5) and customer support, while not great initially, redeemed themselves (3).
- Its 8.5" pneumatic tire provides a smooth and comfortable ride
- The charging time for the battery is quite long, making it inconvenient for those who need to charge it regularly
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