It is easy to use, has many features that are useful in ministry/church life such as texting back & forth with people! I wish there was more integration between platforms so it would be easier when you're communicating via both texts AND emails together (for example).
Some of our pastors have complained about having an online platform where they can't view all their messaging at once - this allows them access from anywhere which helps immensely since we travel often now too!! Also not much support out here but if something does go wrong then Pastor Steve's customer service team goes above + beyond helping us sort things through quickly plus he always follows up personally afterwards just like his wife Bethany did after her computer crashed recently :) We've been able solve any issues immediately without waiting days before getting help because everything works right away unlike other companies who take months sometimes even years first time around etc..