I ordered two products from them and maybe 1 hour later I wrote to request a cancellation because their products were very expensive. They applied 10% cancellation fees in line with their policy, but they did nothing to justify the application, moreover they expreted taking two days of response time to justify the fees. They are thieves and I strongly advise you not to do with them. They are neither serious nor respectful of the customer, moreover I will file a complaint against them so that they are blacklisted as online payment institutions