I like how easy it makes searching for documents within my organization, whether its with one-click or multiple searches in different file types! It's extremely helpful to have all of this information at our fingertips when needed without even having an internet connection - which can be very beneficial sometimes as well because we are working remotely from afar while still meeting deadlines/schedules etc., especially during projects where there may not always exist constant connectivity via WiFis & other devices (but also great if you do!).
The ability to search quickly across many files such has Word Documents would help immensely throughout any project i work through since they could easily find what exactly needs looking over once finished so far everything looks amazing!! And yes their customer support team does go above + beyond! So thankful hylands was able to implement something similar into use here too :) We're just now getting started but currently using.