I've had my first for a little over 6 years (I drink tea several times a day so that's enough) until this morning I stupidly swung the pot of oatmeal the wrong way and took a piece of the rim! First I picked up and ordered 1 more day for delivery :). Despite today's collapse, it's not as fragile as it seems. Great size, never had problems with build up, although I use bottled water, put it in the dishwasher (top shelf) occasionally and it holds up very well. I've had steel shells that didn't wear out as well as this one. As an avid tea drinker, I have a special cabinet that he lives in once he chills the target, not on the stovetop so mistakes like today don't happen. But damn I wanted iced tea later and broke my own rule and the teapot got filled with it. My only complaint is that the handle gets very hot, especially when full.
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