This product has helped us keep up to date in regards of our dogs health records! It also helps organize all my paperwork pertaining too kennels so I can easily find what ever info i need at any given time!! The only thing about this program would be if it were easier for me as an administrator or manager who needs alot off handwork when running things behind-the scenes (like adding new clients/dogs). Nothing really though because their support team are always willing tto help out whenever we have issues regarding updates etc.. All information gets uploaded into one central place which makes life much simpler than before where everything was kept scattered around paper files. Also allows access from anywhere via mobile devices like smart phones & tablets making work even better. ! Has made managing multiple dog ckts very simple now compared wtih having them spread across several locations without being able solve problems quickly once they arise. !! So far no real complaints but there.