Review on Sotya Tea Kettle: Best 3 Liter Induction Stainless Steel Whistling Teapot - Modern Teapot for Stove Top (Bright Yellow) by Michelle Wright

Update Rating. The company did the right thing the third time. The first kettle arrived damaged and was replaced (free of charge) with a second kettle which also had not only a dent but also a disconnected handle and bolts but no nuts. I complained a second time and decided it was over. To my surprise I received another of several emails from the company informing me that they had supplied a third kettle. It arrived today and this time in good condition. I haven't used it yet, but I plan to. I am grateful to Soti for doing everything right. I hope they really care about quality control. I read the reviews and many were satisfied. Finally, the red color is just amazing! I like this teapot very much. It's really pretty, but mine came with a small dent in the line. I expect perfection. The shipping carton and packing boxes were in perfect condition. Added a photo of the dent. I want and expect a dent free kettle when I buy something new. I'm planning on reordering so I'm hoping the replacement will NOT be defective. I will write another review after the exchange. This is very frustrating because now I need more work to get it back.