DEAR SIR, TODAY I RECEIVED MY SON'S BINOCULARS AS PROMISED. THAT WAS ALL THEY SAID. THEY WERE. MADE OF STRONG, DURABLE MATERIALS, EASY TO INSTALL AND HAS A VERY CRISP/CLEAR APPEARANCE. THE ONLY THING THAT RELIEVED ME IS THAT THERE IS NO WRIST OR NECK STRAP THAT WAS LISTED IN THE LISTING OF ITEMS SUPPLIED WITH THE PRODUCT. NOT GETTING A HARNESS SO PROMISED REALLY COUNTS MY SON TRYING BECAUSE HE WANTED THE BINOCULA TO CONTACT HIS NECK AND DAD. ALSO WE DID NOT RECEIVE THE FAMILY E-BOOK #101 WILD VIRDS. MAYBE BECAUSE ALL THIS IS HAPPENING YOU HAVE TO TAKE A MINUTE TO OPEN THE BOX. AND MAKE SURE THE CUSTOMER RECEIVES EVERYTHING THAT IS PROMISED WITH THE PRODUCT. AWESOME BINOCULARS BUT CAN YOU MAIL ME A TEAR-OFF COLLAR AND E-BOOK IN THE MAIL? I REALLY WANT TO RECEIVE THEM BECAUSE THEY WERE PROMISED AND PAID. PLEASE ADVISE. DIAN L. HERCHIK
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