I like that it's easy for me personally or my employees when they're in different time zones (or across state lines) - we are able to communicate with each other efficiently! Easy-to use interface is very helpful too!! It isn't much once you get used but there really should be an option where we could customize our own dashboard view. We love how organized everything works together so well within one system because now if someone needs something from another department/person then no problem since everyone has access through this app via their computer etc.- even though its online we LOVE having them available locally whenever needed which makes things run smoother overall.