I love that it's very customizable! It allows you to use different templates if needed for your website or social media platforms depending upon what type of user experience people are looking for when they visit/log into your platform. The support team has been great so far; whenever we have had questions about their product - there was always someone available who could help us out right away!! And best part? They're constantly improving with new updates being added regularly as well! We've only used this software since November 2017 but haven't encountered any issues yet thus far. Having an effective system set up will give our organization more control over tasks such as invoicing members (and getting paid!), keeping track of member info & events going forward, etc..