Most of their team members are very professional in helping with any questions you might have! It's not too expensive at all for one-time use only (i think). They do great job when there is no guarantee they will be able to get me coverage because most times I am competing against much bigger companies than theirs so this helps my chances greatly as well. Sometimes we can't find anything new until hours after posting something but once found its hard getting into our target articles/tweets etc since often many people jump online immediately like crazy haha. Not sure if pricing changes yearly? If i need more help outside of just submitting press releases then maybe go elsewhere unless price isn't an issue otherwise definitely worth trying out first before making your final decision! We got some exposure through Press release submissions which helped us gain attention from larger brands such as.