I've only had it a few days but the quality seems top notch. The suction cup is very heavy and difficult to assemble. It seems to spin smoothly and pull back with great effort. In fact, the installation was quite complicated. I screwed a 2x8 piece to the wall to attach some studs and then screwed the block to the 2x8. The trick is that the 4 mounting holes are pretty well covered by the hose reel. There may be a better way, but I ended up threading them into pre-drilled screws, tightening them with my fingers, then hand-tightening them with a wrench. It wasn't terrible. but there seems to be a better way to do it. The device is very heavy and you will almost certainly need an assistant to hold it while you fiddle with the screws. I placed mine high up between two garage doors. This tucks it into an otherwise unused but also fairly central space.
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