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763 Review
43 Karma

Review on Banyon Utility Billing by Daniel Evans

Revainrating 5 out of 5

Intuitive platform for managing multiple utilities

I like that it takes care of all my accounts in one place! It's easy enough so anyone can use without having training; however if you don't know how account statements work there are online tutorials available as well with helpful videos about each function/option (which also link back into their site). Once an error occurs within your utility bills this isn’t immediately reflected throughout ALL transactions which would be nice but still manageable once figured out through research from previous billing cycles - just make sure not too many errors occur at first since we have had issues where some charges weren"thru our eyes". If looking solely towards convenience then definitely try them during free trial period before committing fully because they do offer discounts up front depending upon number(s) billed per month etc., otherwise great price point considering options provided by competitors especially when comparing ease-of-use across platforms &amp ; functionality vs customer support responsiveness time frames / availability over.

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Pros
  • Ease to navigate
  • Conveniently located office location
  • Great staff, both tech savvy AND friendly.
  • Customer service is excellent for phone calls or email replies.
  • Informative emails sent prior after updates made via computer software interface
Cons
  • There are nuances