The team at NineSevenOne has been very helpful during our project implementation process (from getting onboarded as clients). I have no complaints about this aspect of working with them. They are professional and diligent. Very knowledgeable team that understands your business's needs and requirements. They also work closely with you throughout the entire solution development phase. If you're looking for someone who really takes time to understand what it is like from an operational perspective to run a successful ecommerce site/store while balancing multiple stakeholders within the organization. This is the right partner if you want someone who can listen carefully, ask smart questions, offer ideas, build trust, understand problems, communicate clearly, etc..