I like the fact that Solarisbank is able to access my bank accounts in order for me to have the ability to make deposits or withdrawals, which has been an issue for many years prior. It seems as if there were issues with the software but they are fixing it rather quickly which I am glad about. The customer service team can be very helpful when you need assistance. They will always help you out no matter what time of day it may be. The only thing I dislike about this product is how slow everything runs through their system. Sometimes it takes hours to process certain transactions. This really isn't too bad because we use this product during off peak times at night so other people aren't affected by this problem. We have found another way around having to wait such long periods of time when making large deposit/withdrawals.