The most helpful things I like about this software are that it helps me track patient information in one place, which makes my life easier as an administrator/supervisor of our agency's medical records department (a person who also keeps all records for billing purposes). There have been some limitations with certain modules - we can't use them at this time because they're not compatible with any other system or module out there. We've had difficulty finding ways around these issues by using different workarounds since they don’t offer training classes very often anymore due to budget cuts.