I like that it is very user friendly once you get used to how everything works with this software package! It has been difficult at times getting information from one part or another but we are learning as time goes by so things will improve over all in my opinion!! This program can be overwhelming when looking through different areas such as meal plans etc.. So make sure your familiarize yourself before going into using any other programs/websites because there may not always have what they need available (meal plan type). Just keep trying out new features until you find something helpful enought o incorporate them within our daily routines. We use this to track meals served each day along wih some basic info about who ate which menu item.