The support we received from Wagento was great. They helped us build our website and were very responsive when issues arose during the construction phase. When I had questions about how to upgrade my payment gateway to Paypal, they were very helpful and knowledgeable. It's easy to see why they are one of the best development companies out there. My only complaints would be that their rates may be higher than others. I'm glad we went with them - our website is looking beautiful! We needed a custom ecommerece solution, and they did an amazing job. Their level of expertise is unmatched - everything we've asked for has been completed expertly.