The great thing I love about it is that you can have all your patient files in one place. You also get notifications when an appointment or test result has been entered into their system by other doctors/nurses which is very useful if you are working with multiple professionals at once! There isn't much to dislike however I do find some of the applications are not as user friendly (such as logging in) but otherwise its really easy to use. This service is especially good for medical practices when there are several staff members involved in treating patients such as GP's & Nurses. It allows us to upload patient data straight from our computer systems without having to go through another website to transfer information via email etc. We can access what they have done so far which helps save time and make sure we don't miss anything.