The best thing about commuterclub is that it's very easy to use, has many features so it can be customised as per your needs plus its mobile app allows me to access my account from anywhere at any time.
I dislike the fact that there’s no option for an annual discount if purchased in advance which would have been helpful. You could also do away with the yearly renewal fees but then I don't know what your target market is? If you're looking for something simple, quick & flexible then this might suit you well! We are using Commuterclub to manage our employee benefits. It makes life easier when employees change roles or move offices since all their details remain within one place.