It’s very easy to use, it's free (for basic plans), you can monitor all your resources in one place with no need of multiple tools or agents installed everywhere across environments/environments types etc., they have some great tutorials that show how things are done step by steps so there is little learning curve needed when starting using this tool! They also offer an excellent support team which helps even if I'm not sure what exactly am looking at but after sending them my issue via ticketing system their response time has been really amazing compared other vendors who usually take days before replying me back!! Nothing much yet - maybe more UI customization would be nice? Maybe having better reporting capabilities like graphs showing current state vs desired ones will help new users understand where issues might come from faster than reading logs?! We're solving our infrastructure problems related mostly around storage space as we've got many VMs.