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1 Level
775 Review
36 Karma

Review on Henry Schein One by Doug Hawkins

Revainrating 5 out of 5

Customizable solution meets our requirements

I like that you can customize your billing process to meet all of your customer service needs including reminders for appointments and payments. Also, it is easy for customers to access their account online or via mobile devices. The platform is not completely up-to-date with new features. It also takes some time before everything displays correctly. However, once the system works as expected, there are no issues. We use this program for both patient appointment scheduling and electronic billing. This allows us to streamline processes while providing excellent customer service over email or phone.

img 1 attached to Henry Schein One review by Doug Hawkins



Pros
  • Excellent Customer Support
  • Easy Navigation
  • Ability To Customize Your Workflows (including invoicing), eBilling & EMR integration.
  • Many customizable fields available in various modules from simple Yes/No questions through drop downs into more complex question types such an XPath / Frequent Pattern Discovery etc..All without
Cons
  • Empty